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Green Building Forum - Broken database?
 Started by  headgear
 13 Jan 2010, 10:04 AM


Hello to anyone I was having discussions with over in the members forum- I find myself locked out of the forums even though I am logged in as a registered user. I filed a support request yesterday which is still marked as unread; so I have no idea how long it will take to fix; especially as a new user not familiar with the workings of this particular system :-(
 
I will continue with ongoing discussions as soon as the folks that run this thing let me back in!
Nem
13 Jan 2010, 11:16 AM
I am also locked out. I don't know if this is all or only a few people. I cannot access the site at all. Nothing!
 
There is a message displayed, part of which reads:
 
A fatal, non-recoverable error has occurred
Technical information (for support personel):
 
Error Message
An error occurred while logging your IP address.
 
It also says:
 
For additional support documentation, visit the Lussumo Documentation website at: lussumo.com/docs
 
headgear
13 Jan 2010, 11:22 AM
I can get logged, and to everything on the site except the members forums; where I get a fatal error message relating to MYSQL database. Not my field at all; but I suspect faults in the relation between the secured parts of the site for members and the database of their details.
 
Have you posted a service message or sent an email ( or phoned support?)
 
Nem
13 Jan 2010, 11:35 AM
I've done nothing as yet, apart from send an e-mail to another user to ask if he is having problems also...
 
All I get when trying to access the site is the message above.
 
If I click on the Forums part of this site I can access this one, the other gives me the message above.
 
jamesingram
13 Jan 2010, 1:34 PM
looks like its broken, for now , same happen yesterday for a bit
 
GBP-Keith
13 Jan 2010, 3:21 PM
It will be overloaded so I'll go take a look now. Give me ten minutes. Thanks for letting us know. internet links were broken this morning.
 
GBP-Keith
13 Jan 2010, 3:23 PM
Back on now. Sorry folks.
 
Nem
13 Jan 2010, 4:43 PM
Thank you!
 
headgear
13 Jan 2010, 4:55 PM
Good work - thank you Smile
 
Feel free to delete the thread as far as I'm concerned
 

   
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